Articles & Insights

The Rural Revenue Squeeze

Self-pay rates are rising and rural hospitals are feeling the pressure. Learn what’s behind the revenue squeeze, why waiting on policy won’t fix it, and how modern digital billing can help providers stabilize their financial future now.

Choosing the Right Payment & Billing Partner

Not all billing platforms are built for smaller healthcare providers. Learn what features and red flags to look for when evaluating patient payment solutions—and how to find a partner that actually fits your needs, budget, and goals.

What You Need to Know About Patient Responsibility Payments

A Comprehensive Overview of Patient Payment Options

Calculating Your Patient’s Out-of-Pocket Expenses Accurately

Prompt Patients to use HSA & FSA Funds

Flexible Patient Payment Plans: Driven by Ability to Pay

Why Specialists Need A Specialized Patient Payment Solution

Why Specialist Patient Payments Should Be “Goin’ Mobile”

Why Does Healthcare Post Patient Payments To The Oldest Balance Due???

A Happy New Year Gift from the USPS

Market Shift And The Plight Of Paper Billing

Don’t Let Patient Accounts Receivable Impact Your Cash Flow

The True Cost Of Processing A Patient Bill

Do You Know Why Patients Don’t Pay Their Healthcare Payments?

What is a Payment Facilitator or PayFac?

What Would Steve Jobs Say?

The Time is NOW to Implement a Mobile Billing Strategy

Accelerating Patient Payments in a Time of Crisis

With All the Noise from Healthcare Payment Technology Vendors, How do you Stand Out? Easy...A Better Result!

What Kind of Lemonade Stand are you Providing for your Patients?

Gettin’ Texty

What Does it Mean to be a Healthcare RCM Partner?

Healthcare Patient Payments in 2020 & Beyond

RCM Operations… This One’s For You

Yet Another Reason to Move on From Paper-Focused Patient Billing

7 Habits of Highly Effective Patient Payment Solutions

Deep Dive into the Patient Financial Experience

An Immediate Impact Makes a Huge Difference

Thriving in Uncertainty – How Healthcare Providers Can Strengthen Financial Stability