Curing Payment Confusion with Patient-Friendly Solutions
In this article on MedCity News, Pete Heydt, President of PatientPay, discusses the importance of patient-friendly digital payment solutions for community hospitals. He emphasizes the need for clear financial communications, behavioral science-based payment messages, and easy-to-use payment tools. These strategies help improve cash flow, enhance patient trust, and simplify the billing process.
Key Highlights
Clear Financial Communications: Improve patient understanding of their bills.
Behavioral Science-Based Messages: Rapid results with text-to-payment solutions.
User-Friendly Tools: Ensure ease of use for patients and staff.
“Digital payment solutions simplify the process and build patient trust, essential for community hospitals.”
Learn More
Read the full article on MedCity News: Curing Payment Confusion with Patient-Friendly Solutions.