Healthcare Payment Systems Should be Easy

Revenue Cycle may be complex but healthcare payment systems should be easy for the patient and effective for the provider and their RCM partners.

Does Your Patient Billing & Payment Partner have 4 Issued Patents?

PatientPay does. Maybe that’s why our RCM partners get a better payment conversion result and avoid costly compliance penalties.

 
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We understand the challenges of converting to a new system. Our solution works in tandem with your practice management or health information system. Traditional healthcare billing technologies are set up to bill patients the old way...monthly via paper. While our competitors ask you to change, we’ll do the heavy lifting. So relax.

It’s easy and cost effective to transition to PatientPay.

Advanced Dunning

Not all patient communication and payment systems are created equal. Less experienced solutions don’t understand the importance of dunning. With PatientPay’s Advanced Dunning engine, we know when, how and what to communicate to make the greatest impact. 

Send the right communication at the right time.

PatientPay averages less than 14 days to get paid vs. the industry average of 45!

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Dynamic Patient Communications

Patient Communications are key to converting payments. Engaging patients through their preferred method adds a level of personalization that drives higher conversion rates and patient satisfaction.

PatientPay converts 41% of electronic billing messages into payments! Consumer industry average is only 2%

Payments

Patients pay when they understand the bill and are provided with the payment option they’re most comfortable with. It doesn’t get easier than PatientPay. Patients can pay via:

Traditional

  • Card: Credit, Debit, FSA/HSA

  • eCheck/ACH

  • Paper Check

Digital

  • Mobile

  • ApplePay, Venmo, PayPal, GooglePay

Payment Plans

  • Interest Free / Future Payments / Card-on-file

  • Provider Configured / Patient Executed

PatientPay has Increased Payment Capture Rates from 15% to 43% for Providers

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Full Payment and Communication Analysis at your Fingertips

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Reporting & Analytics

Whether it’s payment data for auto-posting reconciliation or sharing patient communication and user-activity, PatientPay knows patient data. With PatientPay’s reporting and analytics, you can:

  • Keep PatientPay and your billing system in sync

  • Be ahead of CMS audits 

  • Improve your visibility into patient behavior and actions

  • Enhance your patient interactions

HIPAA, TCPA, CFPB and PCI Compliant Healthcare Revenue Cycle Management

Simply being slow, frustrating, and ineffective isn’t the worst thing that can happen with a bad solution. Exposing a patient’s sensitive information is. An effective solution ensures not only HIPAA compliance with all patient communications, but understands and implements TCPA and CFPB regulations in electronic messaging, along with PCI principles for all card-based payments. 

Eliminate risk and keep your patients secure with PatientPay.

Capture Payments Across the Entire Patient Financial Continuum

Whether you’re concerned with Pre-Service, Time-of-Service or Post-Service patient responsibility, PatientPay has it covered.


 

PatientPay works with your…

Continuum
Scheduling System
Scheduling System

for pre-service payment capture

Estimator
Estimator

for accurate time-of-service payments

PMS/HIS
PMS/HIS

for end-to-end billing and payment for your post-service patient balances

Interested? Let’s Chat!

See how PatientPay can work for you.