Revamping Payment Solutions with Integrated Rehab Group CFO Janet Carbary

Customer Insight & Success
Written By Cody Strate

In this article on HealthLeaders, Janet Carbary, CFO of Integrated Rehabilitation Group (IRG), shares insights on how revamping payment solutions has significantly improved their financial stability. The 40-location physical therapy group saw patient collections double and opened four new clinics since implementing mobile pay, resulting in increased cash flow and financial resilience post-pandemic.

Key Highlights

  • Doubled Collections: Patient collections doubled since implementing mobile pay.

  • Expansion: Four new clinics opened, boosting service reach.

  • Patient-Centric Technology: Adoption of online scheduling, mobile pay, and electronic statements.

“Finding the right technology, like PatientPay, that integrates seamlessly with our systems was crucial in getting bills in patients’ hands faster and improving our financial health.”
— Janet Carbary - CFO, IRG

Learn More

Read the full article on HealthLeaders: Revamping Payment Solutions with Integrated Rehab Group CFO Janet Carbary.

Cody Strate
Previous

As Patient Financial Responsibility Grows, Technology Key to Collections
Next

Financial Success for Specialty Groups Depends on a Strong Back-End Approach