TERMS AND CONDITIONS

FOR HEALTH CARE PROVIDER CLIENTS

Last Updated: February 22, 2023

TERMS AND CONDITIONS FOR

HEALTH CARE PROVIDER CLIENTS

The web site located at WWW.PATIENTPAY.NET (the "Site") is owned and operated by PatientPay, Inc. ("PatientPay"). These Terms and Conditions ("Terms and Conditions") are effective as of February 22, 2023. 

These Terms and Conditions apply to all medical group entities using the Site (referred to herein as "you" or "users") and represent a legal contract between you and PatientPay.

By accessing, browsing, and/or using the Site and/or clicking “Enter” you agree to comply fully with these Terms and Conditions and the obligations set forth herein. If you do not agree to every provision of these Terms and Conditions, please do not access, browse or use the Site.

These Terms and Conditions may be amended by updating this posting. By accessing, browsing, and/or using the Site following the posting of changes to these Terms and Conditions, you accept the changes and agree to comply fully with these Terms and Conditions, including such changes. You agree to use the Site in a manner consistent with any and all applicable laws and regulations, as well as applicable PatientPay user guides and instructions. PatientPay strongly recommends that you periodically visit this page of the Site to review these Terms and Conditions.

1.     Consent to Use Electronic Signatures, Records, Notices, and Communications

By accessing, browsing, and/or using the Site, you consent to the use of electronic signatures and the electronic receipt of all records, notices, and communications for the Site and all services provided to you under these Terms and Conditions. You hereby confirm that you have the hardware and software described below, that you are able to receive and review electronic records, and that you have an active email account. In order to ensure that PatientPay is able to provide records, notices, and communications to you electronically, you must notify PatientPay of any change in your email address by updating your account profile at the Site or by contacting PatientPay at 1-888-730-9374. PatientPay reserves the right, in its sole discretion, to communicate with you in paper form.

To access and retain the records, notices, and communications PatientPay provides to you electronically, you must have: (a) a valid email address; (b) a computer system that operates on a platform like Windows or a Mac environment; (c) a connection to the Internet; (d) a Current Version of Internet Explorer 8 (or higher), Mozilla Firefox 7.0, Safari 5, or Chrome 15 (users utilizing other browsers may experience compatibility difficulties); (e) a Current Version of a program that accurately reads and displays PDF files, such as Adobe Acrobat Reader version 7 or higher; (f) a computer or device and an operating system capable of supporting all of the above; and (g) a printer to print out and retain records in paper form or electronic storage to retain records in an electronic form.  “Current Version” means a version of the software that is currently being supported by its publisher. PatientPay may change these requirements from time to time and will update these Terms and Conditions accordingly. You should retain a copy of all of the records, notices, and communications PatientPay sends to you electronically.

2.     Appointment of Agent

You hereby designate and appoint PatientPay to serve as your agent for purposes of accepting currency, monetary value, and other payment instruments from patients, insurance companies, and other designated third parties on your behalf for amounts owed to you and for remitting those funds to you (less the Service Fee (defined below)). You hereby acknowledge and agree that payment of funds by a payor to PatientPay constitutes payment of such funds to you. Except as provided in this Section 2, these Terms and Conditions do not create or evidence a partnership or joint venture between you and PatientPay, and neither you nor PatientPay shall have any right, power, or authority to act or create any obligation, express or implied, on behalf of each other. 

3.     Your Obligations

3.1 Responsibility for the Information You Supply

You are solely responsible for (a) submitting and maintaining accurate, complete, and current content for the Site for access by your patients and prospective patients, including but not limited to, the services provided by your practice, and the fees that you charge to self-pay patients for such services and (b) transmitting accurate electronic information to PatientPay. PatientPay shall have no liability to you or any third parties in connection with the information you transmit to PatientPay or provide to be listed on the Site. In addition, PatientPay shall have the right to rely on any information that you transmit to PatientPay, directly or through your representatives, including but not limited to, information as to the amounts owed to you by patients.

3.2 Patient Financial Information

The Site allows patients to either submit their credit card information directly through the Site or to give it to you to input into the Site. You are responsible for maintaining the security and confidentiality of all patient financial information that you receive from PatientPay in accordance with applicable state and federal law. PatientPay is responsible for maintaining the security and confidentiality of patient information that it receives, as further described in Section 9 of these Terms and Conditions. Patients may elect to maintain and manage their billing forms and notices through their accounts on the Site. Use of payment solutions available through the Site by patients is subject to PatientPay’s Privacy Policy, available at https://www.patientpay.com/privacy. 

3.3 Other Responsibilities/Compliance with Terms and Conditions of Fiserv

You acknowledge and agree that PatientPay will use a third party service to process patient payments and manage credit and debit card information. To the extent that any charges cannot be collected from the patient's credit card or debit card account, you are wholly responsible for collecting payment after receiving notice of such failure from PatientPay.PatientPay will have no responsibility in connection with these unsuccessful charges.

Fiserv, Inc. (“Fiserv”) is a third party provider of the services provided pursuant to you pursuant to these Terms and Conditions, and you acknowledge and agree to comply with the terms of conditions applicable to you as “Merchant” as defined and otherwise set forth in the Card Services Terms and Conditions attached hereto as Exhibit A (as may be amended in the future by updating this posting, the “Fiserv Terms and Conditions”) as if such Fiserv Terms and Conditions were set forth herein. You must complete and sign the Fi Terms and Conditions acknowledgement form attached hereto as Exhibit B and return to PatientPay as a condition to the performance of services hereunder.

3.4 Information Transmission 

For the Site’s Solution, you must submit an electronic request for payment showing the patient's liability to you, in accordance with PatientPay's specifications.

In addition, at select locations, the Site’s Solution may be made available through patient kiosks provided by independent vendor entities (“Kiosk Vendor(s)”) or each Payment Solution may be made accessible through certain third party licensors and vendors who have been granted access to the Site as a third party provider to you (“Other Third Party Vendors”; collectively, the Kiosk Vendors and the Other Third Party Vendors are the “Third Party Vendors”), where patients can access the Site and enter their information into a kiosk provided by the Kiosk Vendor, or a software solution provided by a Third Party Vendor and the Third Party Vendor will transmit patient billing and related information to PatientPay. Patients have the option of electronic billing through PatientPay, which allows them to pay an estimate of their share of the cost for your services at time of service and, if applicable, to pay any remaining balance online after receiving an electronic statement showing amounts due to you via PatientPay. When a patient elects this option, your patient billing and related information will be transmitted through the applicable Third Party Vendor to PatientPay. You acknowledge and agree that each Third Party Vendor and PatientPay are not affiliated entities or joint venturers, that the Third Party Vendors are not a subcontractors of PatientPay, and that PatientPay will in no event be liable for the acts or omissions of any Third Party Vendor or for any losses you may incur as a result of your separate agreement with such Third Party Vendor. You also acknowledge and agree that PatientPay has the right to rely on information supplied through any applicable Third Party Vendor, including but not limited to information about your patient billing, amounts owed by patients to you, and third party coverage information, as accurate and complete.

4.     Obligations of PatientPay

4.1 Site Availability

PatientPay does not guarantee 24/7 availability but will use commercially reasonable efforts to maintain reasonable access to the Site for you and your patients.

4.2 Customer Service

PatientPay will provide reasonable access to customer service representatives, via phone or electronic means in its discretion, to assist you in setting up your organization on the Site, updating any content you supply, and using the Site on an ongoing basis.

4.3 Site Functionality

The Site's Solution will receive electronic transactions from you or your designees indicating the amount that the patient owes you following the determination by the patient's insurer or other third party payer of the patient's liability. PatientPay will then attempt to collect that amount from the patient, and, if such collection is successful, remit the patient payment to you net of PatientPay's Service Fee.

5.     Restricted Use of Site Materials

5.1 Limitation on Use

PatientPay or other authors are the copyright owners of all the material on the Site, such as, text, graphics, charts, information, images, reports, presentations and other material (collectively referred to as the "Content"). PatientPay grants to you a limited right to access and use the publicly-available portions of the Site. You may only use the Site from within the United States. You are responsible for ensuring that anyone in your organization with access to the Site will comply with the provisions of these Terms and Conditions.

5.2 Ownership of the Site and Content

5.2.1     PatientPay Owned Content

PatientPay retains its respective property rights to the Site, including all processes and content contained therein, including but not limited to non-textual information components, such as graphic images and trade address that are part of or incident to the Content. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer or otherwise use in whole or in part the Content, information, software, products or services obtained from the Site without PatientPay's prior written consent. PatientPay reserves all rights not expressly granted herein.

You acknowledge and agree that any name, logo, trademark, or service mark contained on the Site is owned or used with permission of PatientPay and may not be used by you without the express prior written approval of PatientPay or the relevant owner of the name, logo, trademark or service mark. Your use of any of these materials is prohibited unless specifically permitted by PatientPay in writing prior to any such use. 

5.2.2     Third Party Content

The Site contains content regarding Current Procedural Terminology ("CPT") licensed by PatientPay from the American Medical Association ("AMA") (the "AMA Content"). CPT® is copyrighted by the AMA and is a registered trademark of the AMA. The license granted by the AMA is a nontransferable, nonexclusive license, for the sole purpose of internal use by you within the United States.  You are prohibited from publishing, distributing via the Internet or other public computer based information system, creating derivative works (including translating), transferring, selling, leasing, licensing or otherwise making available to any unauthorized party the AMA Content. Any backup or archival copies that you make of AMA Content must include notices of the AMA's proprietary rights, including trademark and copyright notices. The provision of updated AMA Content on the Site is dependent on continuation of the contractual relationship between PatientPay and the AMA. If the AMA Content is not intact, the AMA's sole responsibility is to make replacement copies of this data to PatientPay.

5.2.3     U.S. Government Rights

The Site includes PatientPay owned Content and Content owned by certain third parties, including CPT, which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable, which was developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60654. U.S. government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (November 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable, for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements.

5.3 Right to Transmit

You agree that you will not: (i) transmit any messages or other information to PatientPay, or the Site: (A) that you do not have the right to transmit, under any law or contractual or fiduciary relationships, including, without limitation, any inside information or proprietary or confidential information; (B) that infringe any patent, copyright, trademark or other intellectual property right or misappropriate any trade secret of any third party; (C) that constitute unsolicited or unauthorized advertising or promotional materials, "spam", "chain letters", or pyramid schemes; or (D) that contain any software routine, code, instruction or virus that is designed to disable, delete, modify, damage or erase software, hardware or data; (ii) forge headers or otherwise manipulate identifiers in order to disguise any messages or other information transmitted through the Site; (iii) interfere with the Site or servers or networks connected to the Site; (iv) interfere with the ability of others to use the Site; (v) reproduce, sell, resell, sub-license, distribute or exploit for any commercial purposes, any portion of the Site or any messages or Content contained therein; (vi) conduct your business on the Site or any web sites, with respect to PatientPay, in a way that is unfair, unlawful, or constitutes a deceptive business practice; or (vii) otherwise use the Site in connection with any violation of any law or contract.

You acknowledge and agree that, subject to Section 9 below, PatientPay may disclose or use any messages or other information that you transmit for the purposes of (i) enforcing these Terms and Conditions; (ii) complying with any laws, regulations or rules of any federal, state or local government or agency, including, but not limited to complying with any legal requirements as set forth in Section 8 below; (iii) responding to claims that any messages or other information violate the rights of third parties; or (iv) protecting the rights or property of PatientPay, its customers and the public. With respect to messages or data that you transmit to public areas of the Site, you grant PatientPay a perpetual, worldwide, royalty-free, nonexclusive license to reproduce, display, publish, modify, distribute and create derivative works of such messages or data.

6.     Maintenance of the PatientPay Site

The information and material on the Site may contain typographical errors or inaccuracies. You agree and acknowledge that PatientPay may modify, limit, suspend, discontinue or correct the information, materials and descriptions on the Site or any part of the Site at any time, without notice or liability to you. PatientPay may also, from time to time, establish general rules and policies regarding use of the Site. PatientPay will post such rules and policies on the Site, and you agree that your compliance with such rules and policies shall be a condition of your use or continued use of the Site. PatientPayshall not have any liability or responsibility with respect to any lost data or messages, such as the deletion or failure to store messages, communications or other data transmitted by you. 

7.     Linking

You may not link to the Site from any pornographic, obscene, profane, defamatory, libelous, threatening, unlawful or other web site that contains material which could constitute or encourage unlawful conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law or regulation. Notwithstanding the fact that PatientPay or other parties involved in creating, producing or delivering the Site may monitor or review any links to the Site, PatientPay and such parties assume no responsibility or liability which may arise from the content thereof, including but not limited to claims for defamation, libel, slander, obscenity, pornography, profanity or misrepresentation. LINKING TO THE SITE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS.

Although the Site may link to other web sites ("External Sites"), PatientPay is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with any External Site, unless specifically stated herein. PATIENTPAY RESERVES THE RIGHT NOT TO LINK, OR TO REMOVE THE LINK, TO ANY EXTERNAL SITE AT ANY TIME. Links to such External Sites are provided for informational purposes only. By entering the Site, you acknowledge and agree that PatientPay has not reviewed the External Sites, does not endorses, makes no representation about, and is not responsible for, the content contained on any External Site. Your access and use of any External Site is at your own risk.

8.     Legal Requirements

Subject to Section 9 below, where PatientPay has a good faith belief that such action is necessary to comply with a judicial proceeding, a court order, warrant, administrative order, civil investigative demand, subpoena, or other valid legal process, PatientPay may disclose IP addresses, personally identifiable information, and any contents of the Site where it is legally compelled to do so. Please see the Privacy Statement for information relating to the privacy and security of information collected hereunder.

9.     HIPAA Privacy Requirements

PatientPay qualifies as your business associate (as defined in 45 CFR 160.103, the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 ("HIPAA")) and agrees to perform its responsibilities hereunder so that it complies with the requirements of HIPAA as amended by the Health Information Technology for Economic and Clinical Health Act, as incorporated into the American Recovery and Reinvestment Act of 2009 (the "HITECH Act").

Further, PatientPay specifically agrees to the following requirements: (a) PatientPay shall not use or further disclose individually identifiable health or financial information (as individually identifiable health information is defined in 45 CFR 164.501) other than as permitted by this Agreement or as required by law; (b) PatientPay shall use appropriate safeguards in compliance with HIPAA to prevent unauthorized uses or disclosures, reporting to you any known use or disclosure of individually identifiable health information not provided for by this Agreement; (c) PatientPay shall ensure that its agents, contractors, representatives and business associates agree to these same requirements; (d) PatientPay shall make individually identifiable health information (solely that portion that relates to the subject of the information) available for inspection and amendment by the subject thereof in accordance with the HIPAA privacy rules; (e) PatientPayshall make individually identifiable health information (solely that portion that relates to the subject of the information) available to you in accordance with the HIPAA privacy rules; (f) PatientPay shall make an accounting of disclosures, other than disclosures for treatment, payment, and/or health care operations, relevant to individually identifiable health information available to individuals or you upon request in accordance with the HIPAA privacy rules; (g) PatientPay shall make available, upon request by you or the U.S. Department of Health and Human Services or other applicable Federal of State regulatory body, such information as is requested or required by the U.S. Department of Health and Human Services or other applicable Federal or State regulatory body; (h) in performing services described in these Terms and Conditions, PatientPay will use a limited data set, as defined in the HITECH Act, where practicable, or more information as needed to accomplish the purposes described in these Terms and Conditions; (i) PatientPay may use individually identifiable health information for the purpose of de-identification in accordance with HIPAA; (j) PatientPay will report to you any breach (as determined by PatientPay using the HITECH Act's definition of breach) of unsecured personal health information identified by PatientPay; (k) PatientPay and you specifically acknowledge that a breach of the terms of this section shall be considered a material breach; and (l) no person or entity shall be deemed to be a third party beneficiary of this section.

10. Disclaimers

While PatientPay makes reasonable efforts to ensure that the Content is correct, PatientPay makes no warranties or representations as to the accuracy of the Content. THE SITE, THE SITE’S SOLUTION, AND ALL CONTENT, INCLUDING ANY CONTENT OR OTHER INFORMATION DELIVERED TO YOU VIA EMAIL, BY TELEPHONE OR OTHERWISE, IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE"; AND PATIENTPAY HEREBY DISCLAIMS, ON ITS OWN BEHALF AND ON BEHALF OF THE AMA FOR THE AMA CONTENT, ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT TO THE FULL EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, PATIENTPAY ALSO DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, ACCURACY, TIMELINESS, COMPLETENESS AND PERFORMANCE OF THE SITE.

11. Limitations of Liability

You acknowledge and agree that your use of the Site and any Content is at your own risk. In the event that your patients will be accessing the Site using kiosks provided by Kiosk Vendor, you acknowledge and agree that you have a separate agreement with Kiosk Vendor, that Kiosk Vendor is not a subcontractor, affiliate, or joint venturer of PatientPay, and that you will hold PatientPay harmless for any loss or liability of any kind incurred in connection with your agreement with Kiosk Vendor or the acts or omissions of Kiosk Vendor. IN NO EVENT SHALL PATIENTPAY, THEIR AFFILIATES, THEIR RESPECTIVE OFFICERS, AGENTS AND EMPLOYEES OR ANY OF THE PARTIES INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE, THE SITE’s SOLUTION, OR ANY CONTENT (INCLUDING BUT NOT LIMITED TO THE AMA CONTENT) BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT DAMAGES, SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PUNITIVE DAMAGES, DAMAGES FOR LOST PROFITS, LEGAL FEES, EXPERT FEES, OTHER DISBURSEMENTS OR DAMAGES RESULTING FROM DAMAGE TO PROPERTY, LOST DATA, BUSINESS INTERRUPTION OR ANY OTHER LOSSES OF ANY KIND OR CHARACTER) RESULTING FROM, DIRECTLY OR INDIRECTLY, YOUR USE OR INABILITY TO USE THE SITE AND/OR THE CONTENT, INCLUDING BUT NOT LIMITED TO ANYTHING CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OR ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE, OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. NO INFORMATION DISPLAYED OR INCLUDED IN THE SITE OR OTHERWISE OBTAINED BY YOU FROM PATIENTPAY OR IN CONNECTION WITH YOUR USE OF THE SITE SHALL CREATE ANY WARRANTY.

12. User Indemnity

By using the Site you agree to defend, indemnify, and hold harmless PatientPay and its affiliates, employees, contractors, agents, representatives, officers and directors from all third party liabilities, claims, and expenses, including but not limited to attorneys' fees, that arise from (a) any violations by you (including any act or omission by you) of these Terms and Conditions, (b) any use or misuse of the Site by you and your agents and affiliates, or (c) any disputes between you and any of your patients or other parties in connection with any content that you supply for the Site, your fees, collection of such fees by PatientPay or by you, or your use of the Site.

13. Disputed Charges

To challenge a charge back on your behalf, PatientPay will submit a response to the patient's credit or debit card issuer providing information supplied by you about the services received by the patient. You agree to cooperate fully by providing prompt responses to PatientPay's requests for information about disputed services or charges. In addition, as needed and at PatientPay's request, you will communicate directly with the credit or debit card issuer in connection with the dispute.

In the event that a patient disputes a charge for services you provide, and amounts for such services are charged back to the patient's credit or debit card, you will reimburse PatientPay for these charge backs, regardless of the outcome of PatientPay's challenge described in the preceding paragraph. PatientPay will still be entitled to be paid its Service Fee on such charges, despite the charge back. PatientPay may set off the amount of the charge back and the Service Fee from future payments to you under this Agreement. If the charge back challenge is successful, PatientPay will credit your account with PatientPay for the amount paid by the credit or debit card issuer for the disputed charge.

14. Applicable Law and Jurisdiction

You agree that the laws of North Carolina, without regard to its principles of conflict of laws, will govern these Terms and Conditions and any dispute concerning or related to these Terms and Conditions. You hereby expressly agree to submit to the exclusive jurisdiction of the federal and state courts sitting in Orange County, North Carolina for the purpose of resolving any dispute relating to your access to or use of the Site. PatientPay may seek injunctive or other appropriate relief in any state or federal court in North Carolina, and you consent to exclusive jurisdiction and venue in such courts.

15. Disabling Access/Termination of the Agreement

PatientPay reserves the right, in its sole discretion, to restrict, suspend, or terminate these Terms and Conditions and access to all or any part of the Site or the Content, (a) at any time and for any reason, effective upon 30 days written notice, or (b) immediately, in the event that PatientPay determines that you are violating these Terms and Conditions or using the Site for any unlawful or deceptive purpose. PatientPay reserves the right to change, suspend or discontinue all or any part of the Site or the Content at any time without prior notice or liability. If these Terms and Conditions are terminated, this Section and Sections 1, 2, 5.2, 8, 10, 11, 12 and 15 shall survive the termination of these Terms and Conditions.

You may terminate these Terms and Conditions at any time with 30 days written notice.

16. Assignment

PatientPay may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. PatientPay will post a notice on the Site regarding any change of ownership. You may not assign, transfer or sublicense these Terms and Conditions to any other party, and any attempt to do so in violation of this section shall be null and void. 

17. Force Majeure

Neither party shall be responsible for any failure to perform its obligations under these Terms and Conditions if such failure is caused by acts of God, war, strikes, lack or failure of transportation facilities or Internet availability, laws or government regulations or actions that are beyond the reasonable control of such party.

18. General

If any of these Terms and Conditions are deemed invalid, void or unenforceable, such term or condition shall be deemed severable and shall not affect the validity or enforceability of the remaining terms and conditions. Failure of PatientPay to act on or enforce any provision of these Terms and Conditions shall not be construed as a waiver of that provision or any other of these Terms and Conditions. By accepting these Terms and Conditions, you also represent and warrant that you are 18 years of age or older and that if you have accepted these Terms and Conditions on behalf of any business (such as a corporation, partnership, limited liability company or other organization) or other entity, you represent and warrant that you have legal authority to do so. Headings in these Terms and Conditions are for convenience only and shall have no legal meaning or effect.

Notices to you may be sent by PatientPay electronically via the email address you provide when registering to use the Site or via U.S. mail or other carrier to the mailing address you provide when registering. Any notices to PatientPay under this Agreement must be mailed via certified U.S. mail to the following address:

PatientPay, Inc.

Attention: Contract Notices

600 Park Office Dr

Suite 300

PO Box 13965

Durham, NC 27709