Articles & Insights
The Two-Minute Rule
July 22, 2026
April 27, 2024

In this article on Pharmacy Times, Pete Heydt, President of PatientPay, discusses the importance of modernizing billing and payments in long-term care (LTC) centers. The focus is on creating a seamless payment experience through digital solutions, improving patient trust and satisfaction, and enhancing the overall efficiency of pharmacy operations.
“A modern approach to billing elevates patient trust and satisfaction, aligning with the quality of one-to-one pharmacy care.”
— Pete Heydt, President, PatientPay
Read the full article on Pharmacy Times: A Model for Modern Pharmacy Billing and Payments in Long-Term Care Centers.

PatientPay will exhibit at PPS 2026 at The Broadmoor, November 12-13. Pete Heydt and Conor Egan will be at Booth 110 to meet customers and physical therapy practices.

The real objection to digital billing was never whether it works but whether switching will hurt. The timeline, in numbers from six provider organizations.