The Payment Experience Fertility Patients Expect

Digital-first billing. Multi-guarantor support. Flexible payment plans. Seamless HSA/FSA acceptance.

We make getting paid easier.

PatientPay is built for the financial complexity of fertility care, from individual practices to the nation's largest fertility benefits organizations.

Better for Patients.
Better for Your Practice.

World-class care deserves a billing experience that lives up to it.

The Experience Fertility Patients Deserve

Fertility patients chose your practice for the quality of your care. Every financial interaction either reinforces that decision or creates doubt.

PatientPay removes friction from the financial side of the journey. Patients pay from a text link without logging in, split costs across partners and family members, store a card on file, and set up autopay on a payment plan. The billing experience feels as considered as the care.

Multi-guarantor billing for couples, families, and benefits providers
Payment by text, email, or mail per individual payer
Automated payment plans for high-cost treatment cycles
Card on file with autopay enrollment
HSA/FSA acceptance and autopay enrollment

Operations Built for Fertility's Complexity

 Fertility billing doesn't look like any other specialty. Your payment platform shouldn't either.

Multiple payers per patient. High-cost cycles billed in stages. Benefits coordination on top of insurance. PatientPay handles all of it. Bills go out automatically. Payment plans are structured at the point of billing. Card on file eliminates manual follow-up. Your team gets their time back.

96% reduction in payment processing time
Automated billing across treatment cycles, procedures, and consultations
Less billing and payment questions for your staff
Automated payment plans reduce failed payments and staff follow-up
Card on file eliminates manual payment collection across multi-cycle journeys
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Built for Every Type of Fertility Organization

Whether you operate an independent fertility clinic or manage billing for a national fertility benefits organization covering millions of lives, PatientPay handles the financial complexity so your team can focus on patient care.

One Platform.
Every Fertility Setting.

IVF Clinics

Reproductive Endocrinology

Egg Freezing & Preservation

Fertility Benefits Management

Built for Your Practice Management System

PatientPay integrates with your existing practice management and EHR systems. Data syncs bidirectionally. No double entry. No batch uploads. No reconciliation headaches. Your PM system stays your single source of truth. PatientPay extends its power.

Automated payment posting

Real-time data synchronization

Automated reconciliation

Zero double entry

"PatientPay has transformed how we handle billing. The ability to split billing across multiple parties and offer flexible payment plans has been a game changer for our patients navigating the financial side of treatment.""

Senior care staff reviewing PatientPay payment reports through the PointClickCare marketplace platform

What Makes PatientPay Different for Fertility

Fertility billing is unlike any other specialty. Average patient journeys exceed $50,000. Multiple payers are the norm, not the exception. PatientPay is built for this complexity.

1

Multi-Guarantor Billing for Couples and Families

A couple sharing IVF costs. Parents helping fund their daughter's treatment. A fertility benefits company covering part of the cycle. Each party gets their own statement, chooses how to receive it, and pays their way. No confusion. No phone calls to your billing office.

2

Fertility Benefits Group Integration

Patients covered by fertility benefits programs expect a seamless financial experience. PatientPay bridges the gap between benefit coverage and patient responsibility, presenting clear, accurate balances that reflect employer-sponsored benefits, insurance adjustments, and out-of-pocket costs in one transparent view.

3

Automated Payment Plans for High-Cost Cycles

IVF cycles average $15,000–$30,000 per attempt. PatientPay automatically offers structured payment plans at the point of billing — removing the awkward financial conversation from your clinical team and giving patients the flexibility to move forward with treatment without delay.

4

Premium Digital Experience for Premium Care

Fertility patients are digitally savvy, often younger professionals who expect the same seamless experience from their healthcare billing as they get from every other part of their lives. Paper statements and phone-tag payment processes feel out of step with the premium care you deliver.

5

Streamlined Billing Across Clinics and Labs

Fertility practices often span multiple locations — clinic visits, lab work, monitoring appointments, and surgical centers. PatientPay consolidates billing across every touchpoint into a single, unified patient experience so families aren’t juggling separate statements from every department.

A $9 Billion Market Demanding a Better Financial Experience

Fertility care is one of the fastest-growing segments in healthcare — and one of the most financially complex for patients. The practices and organizations that simplify the financial journey will win patient loyalty and market share.

The Fertility Landscape

Demand for fertility services is surging, costs are rising, and patients are shouldering more of the financial burden than ever. The billing experience is now a competitive differentiator.

IVF cycles performed annually in the U.S.

432,000+

Average out-of-pocket cost per IVF cycle

$15,000+

Of patients forgo treatment due to cost concerns

83%

Of fertility patients lack insurance coverage for IVF

~75%

Get Started with PatientPay Today

Simplify payments, reduce costs, and enhance patient satisfaction with a modern billing experience—seamless, secure, and built for your practice.

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