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The Payment Experience Fertility Patients Expect
One decision transforms operations, elevates the family experience, and creates competitive advantage.
Digital-first billing. Multi-guarantor support for couples and families. Flexible payment plans for treatment cycles. Seamless HSA/FSA acceptance.
We make getting paid easier.
PatientPay is the digital-first billing and payments solution built for the unique financial complexity of fertility care — from individual practices to the nation's largest fertility benefits organizations.
One Solution.
Three Transformations.
Most payment solutions weren't designed for fertility. PatientPay was.
Transform Operations
Your team is done chasing payments across complex treatment cycles and multi-payer scenarios.
Bills go out automatically after each cycle, procedure, or consultation. Reconciliation happens without spreadsheets. Processing drops from 10 minutes to 15 seconds. Your finance team gets their time back to focus on what matters.
96% reduction in payment processing time
25%+ increase in patient collections
Days, not months, in accounts receivable
Elevate the Patient Experience
A couple sharing treatment costs. A parent helping their adult child. Each gets their own bill. Each pays their own way.
Multi-guarantor billing designed for how fertility is actually paid for. Each person receives their statement, chooses text, email, or mail, and pays how they prefer. No confusion. No awkward phone calls to your billing office about who owes what.
Split billing across couples, family members, and benefits providers
Payment preference by person (text, email, or mail)
Self-service portal with 24/7 access to balances and statements
HSA/FSA acceptance and autopay enrollment
Create Competitive Advantage
Fertility patients expect a premium experience. Your billing should reflect that.
In a $9 billion industry growing 9% annually, patients choosing between clinics notice everything — including how you handle billing. Practices that offer modern, transparent, flexible payment options stand out in a crowded market.
Digital-first billing that matches your clinical experience
Reduced payment friction that causes patients to delay cycles
Meet the expectations of digitally native Millennial and Gen Z patients
Built for Every Type of Fertility Organization
Whether you operate an independent fertility clinic or manage billing for a national fertility benefits organization covering millions of lives, PatientPay handles the financial complexity so your team can focus on patient care.
One Platform.
Every Fertility Setting.
IVF Clinics
Reproductive Endocrinology
Egg Freezing & Preservation
Fertility Benefits Management
Built for Your Practice Management System
PatientPay integrates with your existing practice management and EHR systems. Data syncs bidirectionally. No double entry. No batch uploads. No reconciliation headaches. Your PM system stays your single source of truth — PatientPay extends its power.
Automated payment posting
Real-time data synchronization
Automated reconciliation
Zero double entry
"PatientPay has transformed how we handle billing. The ability to split billing across multiple parties and offer flexible payment plans has been a game changer for our patients navigating the financial side of treatment.""
What Makes PatientPay Different for Fertility
Fertility billing is unlike any other specialty. Average patient journeys exceed $50,000. Multiple payers are the norm, not the exception. PatientPay is built for this complexity.
1
Multi-Guarantor Billing for Couples and Families
A couple sharing IVF costs. Parents helping fund their daughter's treatment. A fertility benefits company covering part of the cycle. Each party gets their own statement, chooses how to receive it, and pays their way. No confusion. No phone calls to your billing office.
2
Fertility Benefits Group Integration
Patients covered by fertility benefits programs expect a seamless financial experience. PatientPay bridges the gap between benefit coverage and patient responsibility — presenting clear, accurate balances that reflect employer-sponsored benefits, insurance adjustments, and out-of-pocket costs in one transparent view.
3
Automated Payment Plans for High-Cost Cycles
IVF cycles average $15,000–$30,000 per attempt. PatientPay automatically offers structured payment plans at the point of billing — removing the awkward financial conversation from your clinical team and giving patients the flexibility to move forward with treatment without delay.
4
Premium Digital Experience for Premium Care
Fertility patients are digitally savvy, often younger professionals who expect the same seamless experience from their healthcare billing as they get from every other part of their lives. Paper statements and phone-tag payment processes feel out of step with the premium care you deliver.
5
Streamlined Billing Across Clinics and Labs
Fertility practices often span multiple locations — clinic visits, lab work, monitoring appointments, and surgical centers. PatientPay consolidates billing across every touchpoint into a single, unified patient experience so families aren’t juggling separate statements from every department.
The Fertility Landscape
Demand for fertility services is surging, costs are rising, and patients are shouldering more of the financial burden than ever. The billing experience is now a competitive differentiator.
IVF cycles performed annually in the U.S.
73M
Average out-of-pocket cost per IVF cycle
$15,000+
Of patients forgo treatment due to cost concerns
73%
Of fertility patients lack insurance coverage for IVF
63M
Get Started with PatientPay Today
Simplify payments, reduce costs, and enhance patient satisfaction with a modern billing experience—seamless, secure, and built for your practice.
