Beating the Q1 Slump: How Digitally Driven Patient Engagement Can Boost Revenue

July 22, 2026

January 17, 2024

This article on Physicians Practice details how Integrated Rehabilitation Group (IRG) leveraged digital patient engagement to overcome the Q1 revenue slump. By adopting PatientPay's mobile pay platform, IRG doubled out-of-pocket collections, reduced administrative burdens, and improved both patient and staff satisfaction.

Key Highlights

Doubled Collections: IRG doubled daily collections during the Q1 slump.
60% Payment Rate: 60% of patients paid their bills via text notification.
Expanded Services: Enabled IRG to open four new locations.

"Adopting a mobile pay platform significantly boosted our cash flow and reduced no-show rates." - Shannon O’Kelly, CEO, IRG

“Adopting a mobile pay platform significantly boosted our cash flow and reduced no-show rates.”

— Shannon O’Kelly, CEO, IRG

Learn More

Discover how IRG uses digital engagement to boost revenue. Read the full article on Physicians Practice.

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