Articles & Insights
The Two-Minute Rule
July 22, 2026
January 25, 2024

In this guest blog on APTQI, Tom Furr, CEO of PatientPay, discusses how digital payment solutions can drive significant improvements for physical therapy groups. Integrated Rehabilitation Group (IRG) experienced a 60% payment rate and doubled their daily collections after implementing PatientPay's mobile pay platform. This digital transformation allowed IRG to expand services and reduce administrative burdens, enhancing overall efficiency.
“Within minutes of sending our first texts, IRG received a payment. It was a sign of things to come.”
— Shannon O’Kelly, CEO, IRG
Read the full blog on APTQI: How Digital Payment Could Drive Options for Physical Therapy Groups.

The real objection to digital billing was never whether it works but whether switching will hurt. The timeline, in numbers from six provider organizations.

Twelve questions to ask any patient billing and payment vendor, what each one tests, and the answer an organization should expect to hear.