PatientPay Partners with Azalea Health to Improve Financial Outcomes for Community Hospitals and Medical Groups

PatientPay, the leading patient billing and payments partner for acute, ambulatory and specialty care, today announced a partnership with Azalea Health, a leading provider of fully integrated cloud-based healthcare IT solutions and services. As part of the partnership, PatientPay will leverage Azalea Health’s API Infrastructure to provide ambulatory providers and community hospitals with the ability to manage patient billing and payments on a single platform—promoting faster revenue capture and profitability.

Key Highlights

• The Need for Better Solutions: Rural healthcare organizations operate on extremely narrow margins and, in some cases, are forced to close their doors.
• Tightly Integrated: Leaning into the pre-existing solutions and connectivity enabled through the “SMART on FHIR” API means less time wasted on setting up interfaces—which translates to faster implementation.
• Better Results: PatientPay converts 48.8% of electronic billing messages into payments once patients log in vs. the consumer industry average of 2%.

“We’re thrilled to partner with Azalea Health,” says Tom Furr, CEO of PatientPay. “It’s no secret that Azalea Health is the top partner to help community and rural providers address unique challenges in today’s turbulent market. Our new partnership will assist their clients to move the needle on the overall financial health so they can continue delivering vital care to their communities.”

— Tom Furr, CEO of PatientPay

Benefits and Future Innovations

This partnership allows PatientPay and Azalea Health to deliver best in class capabilities, both clinical and financial, to the underserved community and rural healthcare space. Healthcare providers can expect increased collection rates, reduced costs, and an enriched patient payment experience through advanced digital infrastructure.

“Our healthcare system is complex and ripe with fragmented data and processes that hinder physicians’ ability to provide quality care and maintain organizational health,” says Baha Zeidan, CEO of Azalea Health. “PatientPay is a welcome addition to our network, and this partnership is a testament to our commitment to offer our customers innovative, integrated solutions to drive profitability and sustainability.”

— Baha Zeidan, CEO of Azalea Health

Continued Client Success

Azalea Health’s provider groups and facilities can expect the same strong results that PatientPay clients are seeing across various specialties and acute facilities, including averages less than 14 days to get paid vs. the industry average of 45 to 60 days, Increased payment capture rates up to 3x, and decreases in paper costs, staff time, and accounts sent to costly 3rd parties.

Learn More

For more information about this partnership and its impact on the future of healthcare payments, visit the full press release on Business Wire.