Articles & Insights
The Two-Minute Rule
July 22, 2026
February 21, 2024

In this case study by Caylent, PatientPay's transition to AWS native tooling significantly improved their data collection, categorization, and analysis. By leveraging AWS solutions like Amazon EKS, HIPAA and PCI compliant infrastructure, and Amazon MSK for data streaming, PatientPay enhanced their scalability, resilience, and overall efficiency.
“Our partnership with Caylent has significantly strengthened our data operations and infrastructure, allowing us to focus on critical business projects.”
— Pete Heydt, President - PatientPay
Discover how PatientPay improved their data operations with AWS. Read the full case study on Caylent.

The real objection to digital billing was never whether it works but whether switching will hurt. The timeline, in numbers from six provider organizations.

Twelve questions to ask any patient billing and payment vendor, what each one tests, and the answer an organization should expect to hear.