Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

July 22, 2026

October 23, 2023

In this article on Healthcare IT Today, Pete Heydt, President of PatientPay, discusses strategies for ambulatory care providers to convert increased patient volumes into financial strength. He emphasizes the importance of revenue cycle management (RCM) and offers four key tactics: challenging vendors to collect more payments, adopting a digital-first approach to bill notifications, using evidence-based communication cadences, and providing self-service options for account management.

Key Highlights

Vendor Performance: Ensure vendors effectively support cash collection.
Digital Bill Notifications: Accelerate payments with text-based notifications.
Data-Driven Communication: Tailor communication based on patient payment behavior.
Self-Service Options: Enhance patient experience with flexible payment plans.

““Digital payment solutions can significantly improve patient engagement and cash flow.””

— Pete Heydt, President, PatientPay

Learn More

Read the full article on Healthcare IT Today: Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM.

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