Headquartered in Grand Island, Nebraska, serving therapy practices coast to coast.
Clinicient, Prompt, Stride
Powerhouse Billing is a revenue cycle management company built inside one of the largest therapy organizations in the region, dedicated exclusively to physical, occupational, and speech therapy practices. The team processes over 30,000 bills monthly for clients coast to coast, working natively in Clinicient, Prompt, and Stride EMRs.
Every one of the 30,000+ bills Powerhouse sends each month carries the client practice's brand, not Powerhouse's, preserving the patient trust the practice has built and routing payments through digital-first text and email instead of paper.
Across Powerhouse's coast-to-coast client base, the overwhelming majority of patients choose digital text and email payments over paper, proving how strongly modern therapy patients prefer the convenience PatientPay delivers.
The Powerhouse team brings more than 150 combined years of therapy-specific billing expertise to every client engagement, from credentialing and denial management to patient payment workflows.
Powerhouse Billing didn't start as a billing company. It started as the internal billing team for GO Physical Therapy, a Nebraska-based organization operating 21 clinics and supporting more than 10,000 patient visits every week.
Running that volume meant billing couldn't be an afterthought. Therapy billing has its own codes, its own modifiers, its own payer behaviors, and a team that doesn't understand those nuances costs the organization real money. So GO PT built a billing team from the inside, trained it on therapy-specific workflows, and refined the operation over more than 30 years.
It worked so well that other therapy practice owners started asking how to get the same setup. That's where Powerhouse Billing came from. The same RCM team that runs GO PT, led by Kendra Brummund, now serves more than 17 therapy practices nationwide.
Every client comes to Powerhouse with the same set of pressures:
Most therapy practice owners want the same thing: make life easier, collect more, less headache. Almost every one raises the same concern about handing billing to a third party.
"One of our biggest concerns was that we're a third party the patient doesn't know. If we came in with the Powerhouse name, there would be zero trust. Patients need to see their practice's brand, not some billing company they've never heard of," Kendra explains.
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PatientPay solves the white-label problem cleanly. Every patient-facing communication, whether text reminders, email statements, or payment confirmations, carries only the practice's name, logo, and brand. Patients have no idea Powerhouse exists, which is exactly the point. The trust they placed in their therapist transfers directly to the payment experience, and Powerhouse stays where it belongs: in the background, fighting with insurance companies and handling the heavy administrative work.
Because Powerhouse has run on PatientPay since the platform's earliest days, the team knows it inside out. New clients don't get a six-week implementation slog. They get the Two-Minute Rule, the PatientPay benchmark of going live and taking a first payment within two minutes, paired with the configuration playbook Powerhouse has refined across more than 17 practice deployments.
The smaller-bill effect is one of the most consistent outcomes Powerhouse hears about. A patient who happily pays $7 every other day for a coffee will balk at the math when it arrives as a $105 monthly bill in the mail. Spread that same total across each visit and the friction disappears. Patients pay. Cash flow stays consistent. Front desks stop fielding sticker-shock complaints.
"Our clients used to have this policy where nobody could take off the week after bills went out. It was always mayhem. Now with PatientPay sending smaller bills throughout the month, that whole nightmare is gone. Staff can take vacations, patients get manageable amounts they actually pay, and cash flow is consistent instead of a rollercoaster. At the end of the day, everyone wins. Our clients focus on what they love, their staff is happier, their patients find paying easy, and they have more money in their pocket. PatientPay gives us a real competitive advantage. It's a huge part of what we offer prospects, and it makes all the difference," Kendra says.
Discover the transformative power of PatientPay for your practice. With seamless integration, effortless payments, and immediate improvements in cash flow, see why so many facilities are switching to PatientPay. Don't let outdated processes hold you back—take the first step towards a more efficient and patient-friendly billing system today
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