.webp)
.webp)
Step 1
Message the Patient
The patient receives a branded text or email with a secure link to view their bill—no app, no download.
Discover
.svg){kind=icon}
2 Minutes
Avg Time to Receive 1st Payment at Go-Live
95%
Fewer Patient Billing Calls
96%
Digital Billing Adoption Rate
60%
Average Text-to-Pay Rate
Better Together for Physical Therapy Practices
Clinicient runs the practice. PatientPay makes getting paid effortless.
Clinicient Insight, by WebPT, is built to run the practice. PatientPay built a payment experience around one idea: when you make it easy for patients to pay, they do. Together, balances move automatically, statements go out on their own, and payments post the moment they land. Practices collect more and collect it faster. Billing teams trade busy work for real work. Patients pay in seconds with no app and no login. The practice wins, the billing team wins, and the patient wins.
Collect More Payments
What would your facility do with 25%, 50% or even 100% more patient dollars collected? PatientPay ensures you capture more of what you’re owed by making payments simple, seamless, and accessible for every patient.
Reduce Billing Costs
Whether it’s simply reducing paper statements by 50% or saving your staff time managing patient billing, the operational benefits are substantial. Time consuming tasks like reminders, pre-collect calls or manual aging go away…forever.
.avif)
A Modern Patient Experience
Today’s patients demand simplicity, ease, and immediacy. PatientPay delivers a billing experience that meets modern consumer expectations, leaving patients satisfied and your revenue flowing.
Reduce Collection Costs
PatientPay slashes the cost of collecting payments by automating the process, saving you time and money with every transaction. Inefficient actions like refunds and payment plans are a couple clicks or fully automated. A happy staff is more productive.
The "2 Minute Rule"
Every PatientPay customer starts collecting payments within two minutes after going live—delivering unmatched speed to revenue and astounding results from day one.
Easy for Patients Means Better for Everyone
When patients can understand what they owe and pay in seconds, collections improve and satisfaction rises.
Clear, Mobile-Friendly Statements
No more PDFs. No more confusion. Just bills that make sense.
Flexible Self-Service Payment Options
Pay in full, enroll in a payment plan, or use saved payment methods—all self-service, & Within the bounds that your practice allows.
Pay Anywhere, Anytime
Credit card, HSA, Apple Pay, and more—with no login required.
No App, No Account, No Hassle
Click, view, and pay—faster than logging into a portal.
Easy Experiences on Both Sides of the Bill
Designed Around the Way Patients Think and Pay
A fast, easy payment experience that meets your patients where they are and gets results.
Step 2
Quick, Secure Login
With just their date of birth, the patient gains instant access—no account, username, or password required.
Step 3
View Balance & Bill Details
The patient sees a clean, mobile-friendly breakdown of what they owe and why.
Step 4
Choose How to Pay
Patients pay in full, enroll in a payment plan, or use saved payment methods like HSA, Apple Pay, or credit card.
Step 5
All Done!
After payment, the patient sees a branded thank-you screen—confirmation, trust, and closure in one tap
Designed Around the Way Your Front Office Already Works in Clinicient
Billing, payments, and reconciliation, streamlined into the system your team lives in.
Take In-Clinic Payments Quickly and Easily
Through CreatePayment, front desk staff can quickly process transactions for co-pays and any ad hoc payment. Additionally, staff can also set up payment plans or subscriptions with a click.
Back Office Staff Armed with Billing Details
Through the Admin Portal, back-office staff can respond to inquiries quickly and thoroughly will all billing details and statuses.
Complete Audit History of All Bill and Payment Activity
For detailed inquiries from patients, staff members have a complete audit history of activity from bill creation, to engagement to payment details. This assures any conversation ends with a happy patient and resulting payment.
Back Office Staff Can Execute All Payment Options
Whether it’s using card-on-file, setting up a payment plan or even enrolling someone in Auto-Pay, back-office staff members have all the payment options to allow patients to pay their way.
.png)
Lake Washington Physical TherapyHeadquartered in Kirkland, WA, Lake Washington Physical Therapy serves patients throughout the greater Seattle region.
“PatientPay was like flipping a switch: cash flow sped up, patients complained less, and our clinics ran lighter.”
Encore RehabilitationHeadquartered in Decatur, Alabama, Encore Rehabilitation serves patients and healthcare partners with 220 locations across Alabama and Mississippi.
We went from stuffing envelopes to collecting $48,000 within the first three hours of going live with PatientPay. Simply put, PatientPay is a total no-brainer.
What Could PatientPay Do for You?
Curious how much more you could collect with less effort? Use our quick calculator to estimate the potential boost in revenue and efficiency when you move to PatientPay. It’s fast, simple, and designed to show what modern billing can really do.
Contact Us
Interested in learning more about how PatientPay can improve cashflow and the patient experience with your WebPT Clinicient ecosystem? Contact us today!