The PatientPay Blog & Newsroom

Choosing the Right Payment & Billing Partner

Not all billing platforms are built for smaller healthcare providers. Learn what features and red flags to look for when evaluating patient payment solutions—and how to find a partner that actually fits your needs, budget, and goals.

The Rural Revenue Squeeze

Self-pay rates are rising and rural hospitals are feeling the pressure. Learn what’s behind the revenue squeeze, why waiting on policy won’t fix it, and how modern digital billing can help providers stabilize their financial future now.

Thriving in Uncertainty – How Healthcare Providers Can Strengthen Financial Stability

An Immediate Impact Makes a Huge Difference

Deep Dive into the Patient Financial Experience

7 Habits of Highly Effective Patient Payment Solutions

Calculating Your Patient’s Out-of-Pocket Expenses Accurately

Yet Another Reason to Move on From Paper-Focused Patient Billing

A Comprehensive Overview of Patient Payment Options

Healthcare Patient Payments in 2020 & Beyond

RCM Operations… This One’s For You

What Does it Mean to be a Healthcare RCM Partner?

Gettin’ Texty

What Kind of Lemonade Stand are you Providing for your Patients?

With All the Noise from Healthcare Payment Technology Vendors, How do you Stand Out? Easy...A Better Result!

Accelerating Patient Payments in a Time of Crisis

The Time is NOW to Implement a Mobile Billing Strategy

What Would Steve Jobs Say?

What is a Payment Facilitator or PayFac?

Do You Know Why Patients Don’t Pay Their Healthcare Payments?

The True Cost Of Processing A Patient Bill

Don’t Let Patient Accounts Receivable Impact Your Cash Flow

Market Shift And The Plight Of Paper Billing

Why Specialists Need A Specialized Patient Payment Solution

Flexible Patient Payment Plans: Driven by Ability to Pay

Prompt Patients to use HSA & FSA Funds

What You Need to Know About Patient Responsibility Payments

Why Specialist Patient Payments Should Be “Goin’ Mobile”

Why Does Healthcare Post Patient Payments To The Oldest Balance Due???

A Happy New Year Gift from the USPS

PatientPay CEO Tom Furr Featured on the Hospital Finance Podcast

PatientPay CEO and Founder Tom Furr was recently featured on Besler's Hospital Finance Podcast, where he joined host Kelly Wisness to unpack one of the most consequential trends in healthcare finance right now: the shift away from ACA marketplace plans and what it means for how providers collect patient dollars going forward.

February 2026: New Go-Lives for a Modern Patient & Resident Experience & Improved Operations

February was a busy month across every vertical we serve. From physical therapy and primary care to senior living and virtual card automation, here is what shipped.

November 2025: Momentum, Go-Lives, and the Two-Minute Rule

We added seven new customers across multiple specialties, published thought leadership on rural hospital revenue strategies, shared the story behind our Two-Minute Rule, and reconnected with the physical therapy community at APTA's annual conference. Here's what happened.

PatientPay Heads to Orlando for APTA Private Practice Annual Conference

Visit PatientPay at Booth 1, APTA Private Practice Conference, Nov 12-14 in Orlando. Get paid faster, reduce admin burden.

Optum Financial Highlights PatientPay as a Key Partner in Their Fintech Evolution

In a recent Advisory.com feature, Optum Financial spotlighted PatientPay as a key partner in its fintech transformation. See how this collaboration is reshaping provider payments and why it’s creating measurable impact across healthcare organizations.

PatientPay Partners with iRCM to Accelerate Patient Payments for New York Providers

PatientPay Expands Reach with Strategic Partnership to Improve Cash Flow for Specialty Provider Groups

PatientPay Launches Accelerate to Eliminate Delays in Payer-Collected Patient Payments

Get Paid Faster

PatientPay Increases Year-Over-Year Sales Growth by 93%

PatientPay Awarded Provista Contract for Patient Billing and Payment Platform

PatientPay Partners with Azalea Health to Improve Financial Outcomes for Community Hospitals and Medical Groups

PatientPay Emerges as a Powerhouse in Healthcare Billing and Payments through a Strategic Merger with ClearGage

PatientPay and Higher Standards Partner to Create a Frictionless Payment Experience for Healthcare

Curing Payment Confusion with Patient-Friendly Solutions

Three Community Hospitals Select PatientPay for their Digital Payment Strategy

It’s Time to Rethink Healthcare’s Reliance on Legacy Tech Amid Cyberattacks

A Model for Modern Pharmacy Billing and Payments in Long-Term Care Centers

PatientPay Achieves PCI DSS Service Provider Level 1 Recertification

How One CEO Has Seen ‘Huge Returns’ on Implementing Digital Payments

Benefits of Mobile Payments in Healthcare Financial Strategies

Why Medical Providers Need to Embrace Digital Payments

PatientPay Increases Revenue by 616% in a Two-Year Period

Redefining Patient Payment Experiences with a Personalized Approach

PatientPay Recognized for Improving Data Operations with AWS Native Tooling

PatientPay Recognized Among Top Revenue Cycle Management Companies

How Digital Payment Could Drive Options for Physical Therapy Groups

Beating the Q1 Slump: How Digitally Driven Patient Engagement Can Boost Revenue

Mobile Pay Revolutionizes Specialty Groups: Unlock the Data-Driven Potential

When Patients Pay the Bill for High-Cost Services: Navigating Patient Financial Engagement

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

When National Financial Stressors Affect Consumer Payments

Digital Transformation in Healthcare: Pete Heydt of PatientPay on How Medical Practices Can Use Technology to Provide Better Care

PatientPay and WebPT Accelerate Patient Payments for Physical Therapy and Rehab Groups

PatientPay Announces Session Presentation at 2023 HBMA Fall Revenue Cycle Management Conference

PatientPay Announces Partnership with SlicedHealth™

PatientPay Announces Integration with PointClickCare, Enabling Faster and More Seamless Collection of Patient Payments

As Patient Financial Responsibility Grows, Technology Key to Collections

Revamping Payment Solutions with Integrated Rehab Group CFO Janet Carbary

Financial Success for Specialty Groups Depends on a Strong Back-End Approach

Clinicient Looks to PatientPay to Drive Collection Growth & Boost Patient Engagement

PatientPay Oversubscribes $6M Funding Round

PatientPay Announces New Patent for ‘Instant Integration for Installment Payments’ for its Patient Payment Solution

PatientPay partners with First Data for payment gateway and statement printing